Support

How can we help?

Answers to common questions, or email us and a real person replies within one business day.

Frequently asked

  • What happens after the 7 days?

    Your membership starts on day 7 at the plan you picked: $21.99 a month or $149.99 a year. We email you on day 4. Cancel anytime.

  • Do I need a power meter?

    For Power Cycling, yes: every ride's targets are in watts, set from your FTP, so you need a power meter or a smart trainer that shows watts. Powerbuilding is lifting only and needs no bike.

  • I don't know my FTP or my maxes.

    That's fine. For FTP, the app asks for a conservative guess (guess low), and you can update it in Profile whenever you have a better number. For lifts, enter a recent set (weight × reps) and we work out your training max.

  • Can I switch programs?

    Yes. In the app, open Plans, tap ••• on your program and choose Change program: your current program ends after this week and the new one is scheduled to follow. Or choose Restart from week 1 to begin the same program again. Your history, records and numbers stay in your account.

  • Is it an app or a website?

    You train in the iPhone app. The website is where you start and manage your membership and get the app. One account works on both. There's no Android app.

  • How do I cancel or delete my account?

    To cancel, open forcomfitness.com/membership, log in and tap Manage billing. It opens our secure billing page (Stripe), where you can cancel. If the app shows Manage billing under Profile → Membership, it opens the same page. To delete your account and data, see “How do I delete my account?” below.

Still need help?

Email support@forcomfitness.com. Include the email on your account.

Email support